jdbet's Privacy Policy

1 Introduction & Scope

jdbet ("we", "our", "jdbet platform") provides an online gaming and betting service for users in Bangladesh. This privacy policy clearly explains how your personal information is collected, stored, processed, and kept secure when you use jdbet's website and related services.

By using any of jdbet's services, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2 Information We Collect

jdbet collects user information in various ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

When you create an account on jdbet or use our services, the information you provide directly includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security information
• Payment-related information (bKash, Nagad, Rocket, Upay mobile banking numbers)
• Information provided when contacting support

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type, version, and language settings
• Operating system and device type
• Date, time, and session duration of platform access
• Pages visited and navigation information
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

Information related to the financial activity on your account is stored, such as deposit and withdrawal history, betting activity logs, and bonus usage records.

3 Purpose of Data Use

jdbet uses the information collected for the following legitimate purposes:

3.1 Account Management & Service Delivery

• Account registration, verification, and management
• Processing deposit, withdrawal, and betting transactions
• Providing bonuses, rewards, and promotional offers
• Managing gaming activity and ensuring security

3.2 Security & Legal Compliance

• Identity verification and age confirmation (21+ policy)
• Prevention of fraud, money laundering, and illegal activity
• Account protection and prevention of unauthorised access
• Compliance with applicable laws and regulations

3.3 Service Improvement & Communication

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Sending important updates and service-related messages
• Providing and improving 24/7 support services

4 Data Storage & Security

jdbet gives the highest priority to the protection of your personal information. We apply industry-standard security measures:

• SSL Encryption: Modern TLS/SSL encryption is used for all data transmission and storage.
• Secure Servers: Your information is stored in a secure and controlled environment.
• Access Control: Only authorised personnel can access the information they need.
• Regular Security Reviews: System security is regularly reviewed and updated.

Your information will be stored for as long as your account is active or as needed to provide services. In cases of legal or regulatory requirements, information may be retained for a specified period.

5 Information Sharing with Third Parties

jdbet does not sell your personal information or share it with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processing

Necessary information is shared with mobile banking service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely to process the specific transaction.

5.2 Technology & Service Partners

Gaming software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft) and technology service providers may access limited information necessary to operate the services. All such partners are contractually bound to protect privacy.

5.3 Legal Requirements

Information may be disclosed within legal limits in response to court orders, legal obligations, or lawful requests from regulatory authorities. In such cases, jdbet is required to comply with the law.

5.4 Fraud Prevention

Information may be shared with relevant authorities to ensure the security of the platform and to prevent fraud, money laundering, or other illegal activity.

6 Cookies & Tracking Technology

The jdbet website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences and session information.

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functionality Cookies: Remember your language preferences and account settings.
• Analytics Cookies: Analyse user behaviour to improve services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

7 User Rights

Every user registered with jdbet retains the following rights regarding their own information:

7.1 Right to Access Information

You may request at any time to know what information jdbet holds about you.

7.2 Right to Correct Information

If the information in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your personal information. However, some information may be required to be retained for a specified period due to legal and regulatory obligations.

7.4 Right to Object to Processing

You may object to marketing or optional processing. This request will always be respected.

7.5 Right to Data Portability

You may request a copy of your information in a standard, computer-readable format.

To exercise any of the above rights, email [email protected].

8 Protection of Minors' Information

jdbet is a platform for users aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21.

An age verification process is followed at the time of account registration. If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

9 Changes to Policy

jdbet reserves the right to revise this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email.
• The updated policy will be published on this page.
• A temporary notice may be displayed on the site.

Continued use of jdbet services after any changes means you agree to the updated policy.

10 Payment Information Security

Data protection is especially important for financial transactions on jdbet. Mobile banking services — bKash, Nagad, Rocket, and Upay — can be used for a minimum deposit of ৳100 and a minimum withdrawal of ৳500.

During payment processing, the associated mobile banking number is stored in encrypted form in our system. jdbet will never ask for your mobile banking PIN, password, or OTP.